Sorry to hear that the Toogethr app does not recognize your adress. The address information is retrieved from Google Maps. When the app does not recognize your adress, it’s because the address isn’t available in Google Maps. Below you can find a solution for two different situations:
My entire address can’t be found in the app
This mostly happens when the address concerned is a newly build project or area. However, the reason can also be something entirely different. In any case, you can resolve the issue by using a nearby address in the app. Please fill in the correct address information in your profile, underneath the field ‘something about yourself’. Make sure to inform the person you are sharing a ride with about the correct address.
The Toogethr app is able to find my adress, however it can't my house number
In this case, the street is known in Google Maps but your house number isn not. You can resolve this issue by trying different house numbers on the same street. Is it still not working? Please fill in another address that is nearby your address. Make sure to inform the person you are sharing a ride with about the correct address.